Ibis Styles Liège Guillemins receives double award for outstanding customer satisfaction

The Ibis Styles Liège Guillemins hotel is more than just a place to stay; it’s a true immersion into the creative world of Belgian comics, offering a unique experience to every visitor. Located just a few steps from the Guillemins train station, the establishment, with its 102 rooms designed for both style and functionality, caters to both business travelers and families seeking relaxation and is committed to taking exceptional care of each guest.

This pursuit of customer satisfaction was recently rewarded with two major distinctions that reflect the hard work and dedication of the team in ensuring an outstanding guest experience.

Best RPS in Northern Europe – Accor Partners Day 2023

During the Accor Partners Day 2023, held in Budapest, the hotel had the honor of receiving the Best Reputation Performance Score (RPS) Award in Northern Europe for the period from July 2022 to June 2023. This prestigious award recognizes the hotel’s ability to maintain an exceptional level of customer satisfaction, with an annual average rating of 89%.

This success is a direct reflection of the passion and dedication of the hotel’s team, who strive every day to deliver impeccable service, meeting the expectations of even the most demanding guests. The achievement of this award is a shared pride among the entire staff, whose daily commitment has allowed them to reach such heights.

Top-rated Accor Hotel 2023

Building on this momentum, the hotel was named Top-rated Accor Hotel 2023, a distinction that includes all Accor hotels worldwide. Awarded in April 2024, this recognition makes Ibis Styles Liège Guillemins the top hotel in the Accor group globally, with a consistent customer satisfaction score of 89/100.

This dual recognition is a clear testament to the hotel’s consistency and commitment to delivering unmatched customer satisfaction, confirming its position as a leader not only in Belgium but also internationally. The focus on well-being, comfort, and customer experience continues to yield results, strengthening its reputation in the hospitality industry.

A unique experience with every stay

At Ibis Styles Liège Guillemins, the hotel offers much more than just accommodation. Its modern facilities, such as the bar with a heated terrace, the coworking space, and rooms equipped with King-size beds, are designed to meet the varied needs of guests. Whether for a city trip, a family vacation, or a business trip, the hotel guarantees a unique experience, enriched by immersion in the world of comics.

The dynamic team is at the heart of this success. They are dedicated to offering each guest a memorable stay, whether through warm hospitality or the personalized services provided. The double success of Ibis Styles Liège Guillemins at the Accor Partners Day 2023 and as the Top-rated Accor Hotel 2023 is a recognition of their ongoing efforts to deliver an unmatched guest experience.